Working for St John Ambulance

By working for St John Kenya you are contributing your skills and experience to address emergency health issues and help engage Kenyans in improving personal safety. You will also gain the satisfaction that comes from making a real difference in the lives of others, working for a leader in the field that pursues best practices in emergency management, and becoming part of a professional team united by commitment to shared values.

As an equal opportunities employer, St John Ambulance Kenya is committed to recruiting the best and brightest staff to help us continue to provide the highest level of service of humanity to all the people living in Kenya, schools, churches, our government, and corporate.

Current Job Opportunity: 

Position: Emergency Medical Services Manager

Job Location: Nairobi, Kenya

BACKGROUND

St. John Ambulance is an international humanitarian Organization and is a foundation of the Order of St. John. St John Kenya is a charity established by St John Ambulance of Kenya Act Cap 259 for the purposes of, among other things, offering relief to the injured and sick people without discrimination through its first aid and health programs. The organization is a leader in the provision of First Aid training throughout the country. St John Kenya wishes to recruit a highly motivated professional to fill the position of Emergency Medical Service Manager.

JOB SUMMARY

The Emergency Medical Service Manager is responsible be responsible for the overall administration of the Emergency Medical Service department to ensure revenue growth and operational efficiency.

KEY RESPONSIBILITIES

  • Coordinate staffing within the department and oversee employee performance.
  • Oversee emergency vehicles, medicine supplies, and equipment and their inspection and
    compliance.
  • Serve as a liaison with the Training and Ambulance Service Committee that provides
    direction and input on the ambulance business, finance, and performance.
  • Oversee the administration of the Ambulance Service Local Agreement with clients.
  • Oversight of ongoing ambulance contracts and changing contract provisions as required and
    within the law.
  • Develop and manage the Ambulance Service annual budgets through monitoring expenditures, possible future expenditures and potential donors and grant sources.
  • Coordinate EMT students in liaison with the course coordinator as they undertake their
    clinicals.
  • In coordination with the HR, investigate complaints on contract performance issues.
  • Ensure compliance with established rules, ordinances, and regulations.
  • Interact regularly with involved jurisdictions, boards committees, councils and the
    communication/ dispatch center to identify and resolve problems and seek
    appropriate creative solutions.
  • Coordinate staff, scheduling shifts, policy development, accreditation compliance, quality
    improvement, interagency response matters, trainings and direct patient care
    during shifts.
  • Advise the CEO on issues relating to Ambulance service department.
  • Recommend and develop program, policies and processes relating to Ambulances.
  • Answer any question and provide information to the public including letter writing,
    proposal development and making formal presentations.
  • Application of Emergency Medical Services knowledge and expertise in program oversight
    including broad knowledge of up-to-date technology, regulations, and laws.
  • Develop and present related reports and proposals to the Ambulance Service Committee,
    management team, user agencies, vendors and other interested stake holders.
  • Provide information and assistance to other departments, outside agencies, and the
    public on assigned functions.
  • Any other duties related to this role allocated by supervisor or any person in authority.

REQUIRED QUALIFICATIONS

  • BSc in Nursing, or Higher Diploma in Nursing (KRN) Preferably Critical Nursing.
  • At least 6 years of relevant experience where 2 years should be in management level
  • Strong Experience in Accident Emergency of ICU
  • Strong interpersonal and communication skills
  • Good managerial skills to lead the team successfully.
  • Be a significant part in the growth of the company, aligning your goals with those of the organization to drive success.
  • Knowledge of medical emergency and evacuation will be an added advantage.
  • Ability to work under intense conditions.
  • Strategic decision-making skills.
  • Problem solving skills.

HOW TO APPLY

Applications should be sent to recruit@stjohnkenya.org by March 7, 2025 with only ‘POSITION APPLIED FOR’ as the subject line. Applications will be reviewed on a rolling basis.

St John Kenya is an equal opportunity employer and women, youth, minority, marginalized groups and persons living with disabilities are encouraged to apply. Only short-listed applicants will be contacted.

Any form of canvassing will lead to automatic disqualification.